Terms of ServiceChapter 1. Welcome!Chapter 2. Service Account AgreementChapter 3 (Use of the Service)Chapter 4. OthersOperation Policy1. Please read the following information carefully.2. The Company applies this Operation Policy to provide better user experience.3. The following activities are prohibited:4. Use of Account and Service may be restricted.5. The Company has a Zero-tolerance Policy for sex offenses against children or juveniles.Refund Policy
Terms of Service
Chapter 1. Welcome!
Article 1 (Purpose)
Thank you for using the Services provided by PLUME.D Inc. (hereinafter, the “Company”). The Company has established the "PLUME.D Inc. and AvaKit Terms and Conditions" thereto (hereinafter, the "Terms and Conditions") to provide a more diverse and convenient Internet Services. THIS Terms and Conditions prescribes general provisions about the rights, duties and responsibilities, terms of use, and procedures required in use of the Service. The Company appreciates your taking time to read it carefully.
Article 2 (Effect and Modification of Terms and Conditions)
① This Terms and Conditions shall be posted in the relevant pages of AvaKit Website, (hereinafter, the “Site”) or in-game windows of Service and shall enter into force between the Parties that have consented hereto.
② The Company, if deemed necessary, can modify this Terms and Conditions within the scope not contravening the relevant laws and regulations. In such case, the amended contents shall be announced or notified by the Company at least fifteen (15) days prior to the effective date. If the foregoing modification unavoidably operates to your disadvantage, the Company shall individually transmit the notice thereon, at least thirty (30) days prior to the effective date, to your email address via email or to your mobile phone number via text messages (unless you have any email address, other electronic methods including electronic notice or pop-up message in the Service shall be applied.) which are registered by you when signing up.
③ Unless you explicitly refuse to accept the aforementioned modification within a set period, from the date of announcement or notification hereby to seven (7) days after the effective date, the Company shall presume your consent thereto. Unless you agree to the revised Terms and Conditions, you may terminate the Service Agreement at any time.
Article 3 (Additional Terms)
Any matters that are not prescribed in this Terms and Conditions shall be subject to the relevant laws and regulations. If necessary, additional Operation Policies can be defined and noticed, and Operation Polices are set forth by the Company if THIS Terms and Conditions and Operation Polices are overlapped.
Article 4 (Definition of Terms)
The Terms herein shall be defined as follows:
① “Member” refers to a person who uses AvaKit Account, after having agreed to this Terms and Conditions associated with AvaKit and AvaKit Website, thereby providing the necessary information for signing up and using AvaKit and AvaKit Website.
② “Service Account” refers to the Company's Login Account Policy that allows users to manage with a single login account and password, verification of user identity, modification of his/her personal information, and sign-up and withdrawal for membership in the Services provided by the Company.
③ “Service Agreement” refers to the agreement between the Company and Member related to using the Service provided by the Company.
④ “Member Identification (hereinafter, the “ID”) refers to the unique combination of characters and numbers for each Member to identify each Member and enable the Member to use the Service.
⑤ “Password” refers to the combination of characters and numbers defined by the Member to verfiy that a Member is the Member with the assigned ID, and to protect the rights of the Member.
⑥ “Operator” refers to the one who create and operates the AvaKit Website on the Service.
Chapter 2. Service Account Agreement
Article 5 (Formation of Agreement)
① Users can sign up for Service Account by entering a certain information in the Account Information page of AvaKit Website or Service.
② The Service Agreement shall come into effect after the Company verifies the information entered by a user who has agreed to this Terms and Conditions and then filed an application as prescribed in the Article 1. hereof.
Article 6 (Limitation of Service Account Use)
① Any applicant pursuant to the Article 5 shall be permitted in principle to use the Service by the Company; Provided, however, that the Company may withhold or refuse its approval on use of the Service Account, if a case falls under any of the following subparagraphs. In particular, any user aged under 14 years cannot create his/her Account.
- Provided that the Company has deleted your Service Account under this Terms and Conditions or Guiding Principles
- Provided that you have attempted to create a Service Account by using a third party’s name, email address or personal information
- Provided that you enter no required information, or false information in the process of creating a Service Account
- Provided that there is no sufficient capacity to provide the Service
- Provided that any technical issue is detected in providing the Service
- Provided that the Company admits the financial or technical needs thereof
- Provided that any member whose qualification has been suspended attempts to arbitrarily terminate and re-enter the Service Agreement within the period of such regulatory measures
- Provided that any attempt to contravene the relevant laws and regulations or Guiding Principles set forth by the Company occurs
② Provided that you turn out to have created a Service Account thereagainst, the Company may impose proper restrictions by immediately suspending the use of, or deleting your Service Account.
Chapter 3 (Use of the Service)
Article 7 (Provision of Service)
① If this Comprehensive Terms of Service comes into existence, “AvaKit” Service that Company provides shall be available at your convenience.
② However, certain sub-level services constituting the Service shall be available only when you agree to separate terms and conditions and complete the authentication process set forth by the Company, such as entering additional personal information required, confirming a verification email/text message, or the like.
③ You can terminate the use of individual or sub-level services that constitute the Service, utilizing features provided in the related Service page or menu. In this case, the record of relevant service uses or personal postings other than the information that should be restored for a certain period as prescribed in the relevant laws and regulations shall be deleted without delay. Please make sure that you have deleted the aforementioned postings before you leave the Service, and note that some posting shall be unable to be deleted due to related service/content properties. If any notice is separately transferred to inform that the reactivation of individual or sub-level service may be restricted for a certain period, please make sure that you have understood the possibility of time constraint in reusing the Service.
④ Termination of Individual Service or Sublevel Services under the foregoing provisions hereof shall be applicable only to such Individual Service or Sublevel Services, but to other services constituting part of the entire Service. If any user wishes to terminate the entire Service, he/she shall terminate the Service Agreement as prescribed in the Article 12 hereof.
⑤ The Company provides diverse Services that users can enjoy on the Internet, such as a location-based service. You may install it on your PC or use it by accessing the relevant web page or installing it directly. As the Company offers various Services from moment to moment, any detailed content thereof shall be separately notified. In this regard, your generous understanding will be needed. Please refer to the detailed instructions for use of each Service in the platform that provides the Service and the relevant guidelines and notifications.
⑥ The Company hereby grants you a personal, worldwide, non-assignable, non-exclusive license necessary for your use of Services. However, please assure that the Company grant you no right to use the Company's trademarks and logos.
⑦ In order to improve level of the Service, the Company may update software required to activate the Service. Such update contains functions of adding important features or removing insignificant features. Please update your software regularly so that you can enjoy Services to the fullest extent possible.
⑧ In order to provide a better service, the Company may publish in the Service, or send to your registered contacts various notifications, messages, advertising materials and other information with regard to your service use; Provided, however, that commercial information shall be transmitted only upon a receiver's prior consent.
⑨ If you encounter any system error while using the Service, please contact the Company at any time.
Article 8 (Modification and Termination of the Comprehensive Services)
① The Company exerts every effort to provide the Service 24 hours a day, 365 days a year. However, parts or all of the Service may be restricted or suspended in any of the following circumstances:
- Regular or temporary inspection needed for maintenance·repair of equipment used for the Service
- Disruption of normal Service use due to blackouts, equipment failure and/or traffic overload
- Cases where parts or all of the Service can no longer be maintained due to changes in the Company's circumstances, such as the termination of a partnership agreement, government order/restrictions and/or changes in the Service/Member policies.
- Other force majeure events, including natural disasters and national emergencies.
② Suspension of the Service that is due to any of the foregoing reasons shall be notified or announced in the method prescribed in Article 15. Repeated logins and/or additional consent from users may be required when using the Service in order to modify the Service or policies seamlessly. However, prior notifications and announcements is not provided if the Service is suspended for reasons the Company is unable to predict or control (ex. Disc, server or system failure that is not due to the Company's negligence). However, the Company shall still make its utmost effort to immediately restore the Service once the cause is identified. If Service restoration is delayed for more than two (2) hours, such delay shall be alerted through the Notice of the Service.
Article 9 (Attribution of Rights and Use of Work)
① You can create contents like photos, texts, information, video, opinions or proposal using the Service (hereinafter, the "Postings"). Any intellectual rights or copyright thereof naturally belongs to a rightful person.
② When you post any content using the Service, you are deemed to have granted the Company a worldwide license to use, store, copy, modify, publicly transmit, display and distribute the content. The rights granted to the Company hereunder shall be used only to operate, improve, and promote the Service, and to develop new services. They also include sub-licenses for other parties or users who have entered explicit service agreements with the Company within the scope of the purposes specified above. In addition, the Company and affiliates of PLUME.D Inc. may use some of the posts for the purpose of the improvement the Service and R&D.
③ You should obtain essential rights to grant to the Company a license on any content that you have provided to the Company. For any matter caused thereby, the Content Publisher shall take the entire responsibility. Furthermore, you must not disclose or upload any contents that are lewd or violent, or against good social morals, public manners, laws and regulations.
④ The Company may delete or reject any posting if deemed to be unjustifiable under the relevant laws and regulations, lewd, harmful to the Youth, discriminative, conflictive, impersonating and suffusing, and/or to fall under any of commercials, promotional materials, Spams, and other Postings that attempt to transfer or transact one's Account; Provided that the Company is in no duty to examine all of such contents herein. For further standards and procedures thereon, you can refer to the AvaKit Operation Policy.
⑤ Some contents that the Company has not retained may be displayed in the Service. For such contents, the providing entity shall solely take the entire responsibility. Even if you use the Service, it shall not be construed that you have any right for other person's contents. You must separately obtain a permission from such owner of the foregoing contents to utilize them.
Article 10 (Use of Paid-Service)
① The Service is mainly provided based on monthly payment. Also, part of Sublevel Services in may be additionally priced.
② If you use the Company's Paid Service, you need pay for the fee first. Payment methods provided by the Company may include credit card payment, etc. Each Paid-Service may require a different payment method. In case of monthly payment, it will make every month, unless you suspend the use of relevant Service and request for cancellation of monthly payment.
③ The Company may request for your additional personal information required to proceed payment, and you must such information in a precise and timely manner.
④ Any matter that is not prescribed herein shall be stipulated in each Sublevel paid-service's terms and conditions in the Individual Sub-level Services. In case of any conflicts between the content herein and any provisions of each Sublevel Service's Terms and Conditions, the Latter shall override this Terms of Service.
Article 11 (The Attentive Points and Methods to use the Comprehensive Service)
① You can freely use the Service but shall be allowed to perform none of the following activities.
- Enter false fact while subscribing or modifying the Service use; appropriate or unjustifiably use other's Service Account and Password; use other's name; or perform identity verification via text message (SMS) without consent of a registered person.
- Copy, distribute or commercially utilize any information obtained from the Company's Service Information without prior consent of the Company.
- Reproduce, distribute, or commercially exploit information obtained through the use of the Company’s Service without the prior consent of the Company
- Defame or impair other's reputation
- Infringe on the copyright or other rights of the Company or third parties (including the activities that injure third parties' copyright, local and abroad, including any attempts to access the Service on purpose or by means and methods to deceive the Company, even after the Company has taken preventive measures to block IPs technically)
- Post false information about the Company or any third party using the Service
- Disseminate to others any information, sentence, figure, or voice against public order and/or good morals and manners
- Register or circulate materials containing computer viruses that cause malfunction of equipment, and/or destroy or disrupt information, associated the Comprehensive Service
- Copy, alter, distribute, sell, transfer, lend, secure or allow others to use the Service or part of software thereof without the Company's consent; and/or copy, disassemble, imitate or transform the Service including reverse-engineering of software aforementioned or any attempt to extract source code
- Create or upload the content by disguising or personating officer or administrator of the Company or Partner companies or appropriating other's name
- Improperly use the Service (ex. Repeat unjust activities more than twice to withdraw the Service or Paid-Services within less than one (1) month after signing up or purchasing such services.
- Violate the existing laws and regulations, this Terms of Service, operation policies, and any other detailed service instructions provided by the Company
② Users shall neither transfer to other person nor put up as collateral any right or status hereunder.
③ As prescribed in the following subparagraphs, parts of the Service may be restricted to users of specific ages or status.
- Users below 14 years old shall be prohibited from using the Servic
④ If you fail to abide by relevant laws and regulations, all Terms and Conditions and/or Policies of the Company, your contravention may be investigated, the use of your entire account or Service or individual Services that constitutes the Service may be temporarily or continuously suspended, or re-subscription to the Service or re-use of some individual Services may be restricted by the Company. If you adversely affect the provision of Service or severely interfere with the stable operation of Service by causing malfunction of equipment or by destroying or creating disorder in the system, the Company may restrict you from using your account. However, you can appeal through Customer Service if you are dissatisfied with the imposed restriction.
⑤ The Service Use shall be restricted temporarily or permanently, depending on the accumulated number of violation; provided, however, that lewd postings, gambling promotions, emergent risk or any explicit unlawful activities required to be prohibited under the relevant laws and regulations shall be restricted permanently without delay, regardless of the accumulated number of violation.
⑥ Any matters stipulated herein or other details on the use of Comprehensive Services are further elaborated in the operation policies.
Article 12 (Termination of the Service)
① If you withdraw from the Service Account, the Service Agreement shall terminate automatically.
② You can apply for termination of this Service Agreement at any time in use of menu provided in the Service. The Company will take actions accordingly in a swift manner as prescribed under the relevant laws and regulations.
③ Upon termination of the Service Agreement, your information or postings other than any information that should be restored for a certain period of time as prescribed in the relevant laws and regulations and Privacy Policy, shall be deleted without delay.
④ Termination of Paid-Service Agreement shall be established upon your application and the Company's approval thereof. In case of refunded amount left, the Company shall process it accordingly; Provided, that each Terms and Conditions of Paid Service and/or the relevant Guiding Principles shall apply. Please refer to the refund polices for more details about refund of Paid-Service.
⑤ Unless you sign in or access the Service for a certain period of time, the Company may discard or separately store your information, or restrict all or part of Service or all or part of functions thereof.
⑥ Even with termination of the Service Agreement, you can re-apply for the subscription thereof to the Company; Provided, however, that reapplication of the Service Use that has been restricted due to users' breach of relevant laws and regulations, the Terms of Service and/or detailed guidelines hereof shall be limited for a certain period of time. Furthermore, an immediate use of some Individual Sub-level Services constituting part of the Service shall be restricted as prescribed in the Article 7.3., even after approval of reuse is obtained.
Article 13 (Protection of Personal Information)
The primary task of the Company is to securely process the Member's personal information. Such information shall be used to provide a seamless Service only within purpose and scope agreed between the Parties hereto. Unless the Members have made a separate consent, or except as otherwise prescribed in the relevant laws and regulations, the Company must not provide the Member's personal information, which the Members can rest assured. The Members can find which efforts the Company exerts to securely process their personal information in the Private Policy.
Article 14 Changes to Paid Services
① The membership already purchased/registered by the member can be changed upon request within one month, as per the company’s policy. However, depending on the type of membership being changed, the company may limit the change method.
② The member can continue using the membership purchased/registered until the expiration date of the current membership for the month in which the change request was made. From the day following the expiration date, the new membership requested by the member will be applied.
③ If there are any changes to the paid service products, the company will notify the members in advance about the fact, details, and the date of change.
Chapter 4. Others
Article 15 (Indemnification for Damage)
① With regard to the Service, the Company must not assure or guarantee any specific matters that are not prescribed in this Terms of Service within the scope permitted under the relevant laws and regulations. The Company shall provide no warranty on credibility and accuracy of information, data and fact posted in the Service in a way that the Contents Provider (CP) offer or the Member write and shall take no responsibility for any loss occurred without the Company's negligence.
② The Company will compensate for any loss caused by its negligence, under this Terms of Service and the relevant laws and regulations; provided, however, that the Company shall take no responsibility for any loss occurred without its negligence as prescribed in the following subparagraphs. Furthermore, the Company shall take no liability for indirect, particular, consequential, disciplinary and punitive loss.
- Any loss occurred in an uncontrollable state including natural disaster or equivalent force majeure
- Service error due to reasons attributable to the Members
- Personal loss arising from access to or use of the Service
- Any loss originated from illegal access to or use of the Company's Server by a third party
- Any loss originated from impeded transmission to or from the Company's Server by a third party
- Any loss originated from transmission or spread of malware by a third party
- Any loss arising from use of the Service by a third-party including damage or defamation caused by omission, deletion, destruction, etc. of transmitted data
- Any other loss arising from acts of the Company that are not intentional or negligent
③ The Company shall have no obligation to intervene in any conflict between you and a third-party regarding the Service and take no responsibility therefor.
Article 16 (Notice and announcement)
Communication with the Members is most valued by the Company. The Members can use in-app user report feature in the Service and raise their opinions at any time. Notification for all Members shall come into force by being posted in the Service Notification for no less than seven (7) days. Any notification that may gravely affect your conditions shall be individually sent to your registered email address via email, or to your registered mobile phone number via text message. (Unless any email address has been registered, other electronic methods including electronic note or pop-up message in the Service will be applied.)
Article 17 (Dispute Settlement)
This Comprehensive Terms of Service or the Comprehensive Service shall be stipulated and executed under the laws and regulations of the Republic of Korea. In case of any disputes arising out of or related to use of the Comprehensive Service between the Parties concerned, the Company shall faithfully consult with the other Party hereto to resolve such issues. Unless the foregoing conflicts are settled, the Company may file a lawsuit to a competent court under the Civil Procedure Act.
Article 18 (Google API Policy)
AvaKit`s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.”
- Notification Date: November 18, 2024
- Enforcement Date: November 25, 2024
Operation Policy
1. Please read the following information carefully.
This Operation Policy prescribes standards for the Service Use and specific guidelines that you must abide by to consistently correspond to problematic situation in the Service, in the course of operating entire AvaKit services (hereinafter, the “Service”) by PLUME.D Inc. (hereinafter, the "Company"). Unless you comply with this Operation Policy, you may suffer a disadvantage. The Company appreciates your taking time to read this Policy carefully.
Any term that is not defined herein shall be construed under the AvaKit Terms and Conditions; provided that "Individual Service" refers to sub-services in an individual service on the additional plan level or precise features.
The Company is committed to exert its utmost efforts to improve its service policies and to establish rational Operation Policy by continuously communicating with its users. Any modification hereof shall be notified no less than seven (7) days before its existence.
2. The Company applies this Operation Policy to provide better user experience.
The Company operates the Service under this Operation Policy to offer pleasant Services experience.
If any Member, during the Service use, has been damaged by other Member's infringement against this Policy, he/she can request the application of the Policy by reporting the aforementioned contravention to the Company, and the Company can take countermeasures under the Policy after examining the reported contents.
Furthermore, the Company can enforce restrictions against any activities prohibited herein or in breach of relevant laws and regulations without any report from its users, provided that the Company shall not intervene or take measures to resolve conflict between the Service users and/or damage caused by oneself.
In the event that sanctions are being imposed due to detected violation of operation policy via a report or other methods, the Company will notify a publisher of the details of such sanctions through notifications in the service, e-mails, etc. as quickly as possible; provided, however, that if it is urgent to protect other users or if it is impossible to deliver the details of a sanction, the Company shall be able to waive the notification mentioned above. Please note that the Company shall have no obligation to notify a reporter of investigation results.
Members can raise an appeal via Customer Center unless they are satisfied with the application results of the Policy, and the Company will reply to whether to accept the appeal after reviewing it.
3. The following activities are prohibited:
① Prohibited Acts in creating and using the Service Account
(1) Create, use and delete the Service Account and user ID (hereinafter collectively called, "Account") by entering false information, or appropriating or stealing other's personal information or device
(2) Create, use and delete the Account by a person under 14 years old
(3) Exploit the vulnerability of the System for commercial, promotional, advertising, or malicious purposes
(4) Access or utilize the Service in a possible way of disrupting or destroying the normal operation of computer software, hardware, electronic communication devices, etc.
(5) Sell, transfer or lend his/her Account to others, and/or permit or attempt to permit use of the Account
(6) Attempt to purchase, obtain and/or exchange his/her Account to acquire other's Account, or arrange the foregoing act to another perso
(7) Capture other's Account by fraud
(8) Massive or repeated creation, deletion and other acts similar thereto that cannot be considered the normal use of the Service
② Activities prohibited in the Service Use
(1) Create any content that promote illegal gambling websites
(2) Sell, purchase, exchange or solicit tangible/intangible output, including Accounts.
(3) Create any content that sell or promote illegal products or products that are banned from selling on the Internet
(4) Impede the use of the Service by posting programs containing viruses or malicious codes
(5) Interfere or destroy the normal operation of computer software, hardware, and electronic communication device, or any such activities to result in the forgoing
(6) Infringe other person's rights including trademark, design right, etc. without permission.
(7) Describe excessively lewd or exhibitionistic act to the Youth
(8) Create any content that pertains to prostitution
(9) Create any content that may sexually humiliate or offend others
(10) Provide videos or images containing contents of sexual exploitation of others, or create any content that actively express a will of providing or using such materials
(11) Create any content that violates human dignity, incites violence, and instigates discrimination or prejudice due to reasons that include an individual's place of origin (including country and region), race, appearance, disability or illness, gender, gender identity, sexual orientation, and other factors associated with an individual's identity(
(12) Create any content that aid and abet suicide or aim at commit mass suicide
(13) Cause damage or confusion to other users by appropriating the Service Name or personating officer or administrator of the Service to deceive other users or gain undue profits
(14) Disrupt the normal service operation including exploitation of the Service in a malicious way prohibited by the Company
4. Use of Account and Service may be restricted.
If your activities violate the relevant laws and regulations, terms and conditions, or operation policies, the Company shall be able to restrict your Service Account and your use of Services to protect other users. Please assure that if any activity that is not prescribed herein impedes on the provision of sound service environment or on the Service Use of other users, such activity shall be restricted hereunder. If specific use environment or patterns, which are deemed as abnormal logins or can possibly violate the Terms of Service or Operation Policies, are detected, user protection measures that restrict activities that are identical or similar to those detected may be put into effect in order to protect user activities.
The Service use shall be restricted temporarily or permanently, depending on the accumulated number of violation; provided, however, that lewd postings, gambling promotions, emergent risk or any explicit unlawful activities required to be prohibited under the relevant laws and regulations shall be restricted permanently without delay, regardless of the accumulated number of violation. If you adversely affect the provision of Service or severely interfere with the stable operation of Service by causing malfunction of equipment or by destroying or creating disorder in the system, the Company may restrict you from using your Service Account.
Details about Account and Service restrictions are a follows:
① Restrictions of Account Use
(1) If any contravention against relevant laws, regulation, Terms of Service, or Operation policy occurs during creation or use of the Service Account, creation, use and deletion of the Account may be restricted.
(2) If any abnormal attempt to create, use or withdraw the Service Account is detected, use and withdrawal of the Service Account can be restricted; creation of the Service Account can be prohibited to deter such abnormal activity; and/or other necessary measures can be taken to delete such Service Account and prohibit reentrance, etc.
(3) Restriction of Account use shall be phased in from a temporary restrictions to a permanent restrictions, provided that permanent restrictions can be imposed immediately in case of need.
(4) To prevent others from using your Account without your permission, Password should be periodically changed to keep others from knowing it easily. The Company shall assume no responsibility for any unfortunate disadvantage caused by your negligent password maintenance.
② Restrictions of Service Use
(1) If any contravention against relevant laws, regulation, terms of service, or operation policy occurs during the use of individual services, such service use may be thereby restricted; provided, however, that the Service's full use can be restricted temporarily or permanently to protect other users in the case of explicit tort prohibited under the relevant laws and regulations, or emergency risks or damage propagation required to be blocked. Also, any users who have not agreed to the AvaKit Terms of Service may be temporarily or permanently restricted from using all the services.
(2) Restriction of Service use shall be phased in from a temporary restrictions to a permanent restrictions, provided that permanent restrictions can be imposed immediately in case of need.
5. The Company has a Zero-tolerance Policy for sex offenses against children or juveniles.
The Company takes the protection of children and juveniles from harmful Internet environments as one of the essential duties. Therefore, zero-tolerance policies shall be applied to sex offenses against children or juveniles.
If a user violates relevant operation policies, the most strict restriction shall be imposed on the use of related Account and Service, regardless of the cumulative number of violation. Moreover, substantial measures shall be taken, such as collaboration with investigative authority's judicial actions if necessary.
If you observe the occurrence of sex offenses against children or juveniles or any such possible situations, please report to our 24/7 Report Center. The Company will receive your report and take the necessary measures immediately.
The following sex offense or enticement against children or juveniles or any expression of a will to use the related contents shall be subject to zero-tolerance policies.
① Produce, provide, advertise and/or introduce child/juvenile exploitation material
② Wittingly possess or use child/juvenile exploitation material
③ Help lure children or juveniles into being involved in the production of sexual exploitation
④ Provide lewd content or sexual exploitation material to children or juveniles
⑤ Prostitute children or juveniles
⑥ Conspire or describe sex offenses against children or juveniles
⑦ Groom children or juveniles
⑧ Sexually objectify children or juveniles
⑨ Any other attempts to encourage sex offenses against children or juveniles
Refund Policy
In principle, the purchase price for paid services is charged in accordance with the method, policy, etc. prescribed by the third-party partners entrusted by PLUME.D Inc. (hereinafter, the “Company”), and the payment method is also defined in accordance with the method prescribed the partners. Payment limit may be imposed for each payment method depending on the Company’s policy, the policy of each entrusted partners, government policy, etc.
① A paid user may request Company to withdraw the paid Service (hereinafter, “Refund”) within seven (7) days from the date of the payment.
- Monthly subscription
- Within 7 days of payment
- Full refund available
- After 7 days from the payment date
- No refund
- Annual subscription
- Within 7 days of payment
- Full refund available
- From 7 days to 6 months after payment
- (Remaining months * monthly price of annual plan) - (Months used * discounted monthly price)
- From 6 months to 9 months after payment
- (Remaining months * monthly price of annual plan) - (Months used * (discounted monthly price + PG fees))
- After 9 months of payment
- No refund
② If a paid user requests Refund of the paid service which Refund is available based on Paragraph 1 after the period for which Refund is available (within 7 days from the date of payment), the Refund shall be restricted.
③ Refund shall be effective when the Refund intention of the user reaches the company by phone, email, etc., and Company shall reply to the user without delay after receiving the user’s intention.
④ After confirming the user’s request for Refund, Company shall request the entrust partner of each payment for the payment to suspend or cancel the billing of the payment within three (3) business days from the date which receives the user’s expression of Refund, and refund to the same payment used by the user in principle. However, if Company announces the user in advance, the refund method and refund period may differ for each individual payment method for each of the following cases:
1) Within five (5) days from the date of payment confirmation in the case of payment methods that require the confirmation such as credit card
2) In the case of the refund which is past the applicable deadline if the entrust partners for each payment method has set the deadline for which the billing suspending or cancelling is available in advance through an agreement with Company